“I usually don’t write long reviews, but when it comes to the safety of my family and possibly yours, a more detailed review is required.
10X Smart Home is a local company here in Indian Trail. They are relatively a new business, but they are backed up with 60 plus years in the Home and Business Security field.
I chose to go with 10X Smart Home after doing intensive research on ADT, Brinks, and CPI. As these are the most well known companies locally. What made 10X Smart Home a no brainer was their business model. Unlike the other alarm companies, I was not forced into a lengthy contract with enormous cancellation fees. The monthly monitoring service starts at $15.00 and can be customized according to your needs and wants. The equipment used by 10X Smart Home is manufactured by Alarm.com. From my research, it seems other alarm companies use the same equipment. With 10X Smart Home you have the option to purchase equipment upfront or you can spread out the equipment charges over a period of time. I personally took advantage of their current promotion offer which allows me to pay interest free if paid within the first year of purchase. If for whatever reason you are unsatisfied with 10X Smart Home, you can use equipment elsewhere without an enormous cancellation fee.
They can meet any ones needs from simple to complex. My system consists of the following:
- 2 indoor cameras with 2 way audio
- 4 outdoor cameras with motion 15 window/door sensors
- 2 medical alert for my elderly mother. One for her to wear at all times and the other in the shower in case she slips and falls
- 6 smart light switches that turn on my outside lights on at sunset and off at sunrise
- 1 smoke/fire/heat alarm
- 2 keyless locks 1 interior motion sensor
- 1 Garage door that commands open and close based on your settings
- 1 smart hub/control panel
As mentioned, they can handle complex and simple solutions.
Alberto the installer and technical guy is extremely knowledgeable and willing to help. He will take the time to help you become acquainted with your new system. I do recommend that you learn your new system and its capabilities to avoid any possible frustration during your break in period.
In conclusion, I highly recommend 10X Smart Home for your security needs, questions and concerns. Give Rick (owner) and team a call for a free consultation. You have nothing to lose in doing so.”